Q&A

1. What is personal data?

“Personal Data” (or “Data”), is all information that identifies you:

  • either directly, for example, your last name, first name, email address or telephone number;
  • or indirectly, for example your account ID, IP address, cookie identifier or game data.

2. Can minors access our Services?

The age at which minors can create an account or have access to some of our services depends on the personal data protection laws of each country.

3. How long we keep your Personal Data?

Unless the law specifies a different retention period, we will only keep your Data for the time strictly necessary to carry out the operations for which said Data has been collected.

4. What are your rights and how do you exercise your rights?

  • Obtain a copy of your Data – “Right of access and data portability”: At any time you can request a copy of the Data associated with your Account. You may also consult the Data, use it yourself or transfer it to another service provider.
  • Correct your Data – “Right to rectification”: You have the right to correct your Data when it is inaccurate or incomplete (for example, change your delivery address).
  • Give and withdraw your consent – “Right to object and withdraw your consent”: At any time, you may withdraw your consent or object to the receipt of newsletters or advertising emails, the personalisation of advertisements or the sharing of your Data with our partners (except for subsidiaries and technical service providers).
  • Delete your Account – “Right to erasure (right to be forgotten)”: You can request the closure of your Account and the deletion of the associated Data.
  • Limit the use of your Data – “Right to restriction of processing”: You also have the right to request that your Data no longer be used or not be deleted during the time we are processing your request.
  • To exercise your rights or for any question regarding the exercise of these rights, you can write to  dpo@digitalbros.com

If you feel that your rights have not been respected after having contacted us, you have the right to make a complaint to the regulatory authority in your country.